Privacy policy
Privacy Policy
Last Updated: 07/2026
Introduction
GRIND LTD ("GRIND," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, place an order, sign up for emails, or otherwise interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by our payment providers)
- Order history
Device Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on our website
- Purchase activity
Marketing Information
If you subscribe to our emails or SMS marketing, we may collect:
- Email preferences
- Marketing engagement
- Promotion participation
- Product interests
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Ship products
- Process payments
- Communicate about your purchases
- Respond to customer service requests
- Improve our website and customer experience
- Send promotional emails and updates (only where permitted)
- Detect fraud and protect our business
- Comply with legal obligations
Cookies & Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember items in your shopping cart
- Keep you logged into your account
- Understand how visitors use our website
- Measure advertising performance
- Improve website functionality
- Personalize content and product recommendations
Some cookies are necessary for the website to function properly.
Others are used for analytics and marketing purposes.
By continuing to use our website, you consent to the use of cookies where permitted by law.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Analytics
We may use third-party analytics services, including Google Analytics and Shopify Analytics, to understand how visitors interact with our website.
These services collect information about website usage but do not provide us with access to your passwords or payment information.
You can learn more about Google Analytics by visiting:
https://policies.google.com/privacy
You can opt out using Google's Browser Add-on.
Advertising
We may use advertising services such as:
- Meta (Facebook & Instagram)
- Google Ads
- TikTok
These platforms may use cookies or tracking technologies to measure advertising performance and provide more relevant advertisements.
Advertising partners may collect information according to their own privacy policies.
Email & SMS Marketing
If you opt in, we may send:
- Product announcements
- New coffee releases
- Merchandise launches
- Promotions
- Community events
- News from GRIND LTD
You may unsubscribe at any time by clicking the unsubscribe link in our emails or following the instructions included in SMS messages.
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers that help operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
- Fraud prevention services
These providers may only use your information to perform services on our behalf.
Payment Information
Payment information is processed securely through third-party payment providers.
GRIND LTD does not store your complete credit card information on our servers.
Data Security
We use commercially reasonable security measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure.
We cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion of your information
- Request a copy of your information
- Opt out of certain marketing communications
- Object to certain uses of your information where applicable
To exercise these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion of certain information, and correct inaccurate personal information.
GRIND LTD does not sell personal information as defined under California law.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted personal information to us, please contact us so we can remove it.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the website constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
GRIND LTD
430 Communipaw Avenue
Jersey City, NJ 07304